By J H on 22 June 2020 | Purchase not verified

I bought a car of Bill but also spoke with mark on initially visiting the showroom there was no pressure. Both pleasant had a blip after a week where steering lock had jammed I called and same day bill came out to it!Appears to be fine now had no further issues.Found bill and mark both really helpful and reassured .Also got a great mini which I love!Thanks to both of you!I would buy from them in the future.

By Philip S on 06 May 2020 | Purchase not verified

Bought my xc90 from James, outstanding customer service and more than helpful. Not at all pushy, everything as it was described in the advert, not only value for money helped us out on a couple of items that required attention, nothing major just sorting a small dent that couldn't be sorted before we picked up (Due to corona virus) and pointed us in the right direction for a spare key. Car was cleaned properly ready for both viewing and pickup, would recommend to anyone looking for a good quality honest used car, thank you, Phil

By Michelle C on 24 March 2020 | Purchase not verified

I bought a car at boc Bolton, it was the lovely Chris who looked after us and made sure everything went as smoothly as possible! Chris is totally customer focused upfront and honest, I would not hesitate to buy from here in the future!

By Martin U on 12 March 2020 | Purchase not verified

Went to the show room to look at an Astra estate for sale with Moss Motors. The chap very helpful on the day nothing to much trouble. The Astra was sold so i took a Vauxhall Golf Estate for a spin. 4 Months Mot and a good service history. Drove fantastic, he left us to chat rather than push us for the car. We decided we would purchase, they serviced the vehicle put on a full 12 month Mot and at my request and additional cost changed the cam-belt nothing and i mean nothing was too much trouble. i collected the car a day or so later and once taxed drove it away- i have had some unpleasant dealings with trade sales car people since December but Moss made it a pleasure to drive again! Thanks to the team - over the moon with the car and the service you provided.

Reply from Boc Car Centre on 12/03/20

Thank you Martin for the great review. It was a pleasure doing business with you. We are really glad you like the car. Best wishes from all at Moss Motors

By Carol W on 26 January 2020 | Purchase not verified

Great place to visit if your looking for a new car. My partner purchased one a few years ago from Duncan. I purchased my Hyundai i10 last week from Brian Hill cars. Mark helped me decide, he was very helpful and not at all pushy. When I picked my car up last week Mark had done everything he said he would do and it was spotless. I've been driving around for a week now and I love it. I would highly recommend BOC car centre if your looking for a new car.

By David N on 22 November 2019 | Purchase not verified

Bought a Kia rio, I don't want the car, it's not (Fit for purpose) The goods should be fitted with new parts / new washer pump which hasn't, any specific purpose made known to before you agreed to buy the goods sold should've been presented. I have all the evidence to show. 1 I explained I was working, and I couldn't pick the car up till friday, how dear you turn around and say its my fault and I just turned up. You knew I was coming, becasue i told you on the phone I wanted my car back. 2 I have been sold faulty car, fully aware of all these problems thinking I wouldn't pick up on these safey issues. I am so up set with this matter and I have tried to relove the matter, detailing everything and I would like a full refund, Chris wasn't interested and he was disgusting. the way he spoke to me was awful. All I wanted was advise.. Basically once I drove the car away it was no longer his responsibility which is shocking! Terrible customer service.. I WILL NEVER these again

By Sherry H on 23 August 2019 | Purchase not verified

Just bought our daughter her first car from James at JJH Motors.Both James and his colleagues were great, relaxed atmosphere to look around - no pressure. Open and transparent and a really efficient service. I would definitely recommend. Our daughter is thrilled with her new car .Thank you!

By William O on 04 April 2019 | Purchase not verified

Found a car on AutoTrader that I really wanted , but it was in boc in Bolton 200 miles away , but I went for it anyway . After 7 hours on trains and hanging around stations arrived just after 5pm . Decided to stay overnight and drive home in the morning . Chris drove me to my hotel and plcked me up the following morning. We did the deal and I set off for home. About 3 hours into my journey I got a warning message on the dashboard . When I got home I phoned Chris and told him about it . He was in constant contact with me for the next few days asking about the car . Felt like he really cared . Turned out to be just a loose wire and the car is perfect. He offered to pay for the repair without being asked . These guys really are the best I've ever dealt with in 45 years of buying cars . Thank you Chris and Duncan

Reply from Boc Car Centre on 04/04/19

Thank you William for taking the time to write this absolutely fantastic review for us, we here at Duncan Watson Motors pride ourselves on not only selling the cars but aftersales to, hopefully you will have many happy miles of motoring in the Mercedes S Class that you have just purchased from us, regards Chris.

By Allison R on 09 January 2019 | Purchase not verified

AVOID. Booked a test drive of a car I really wanted and turned up with my part exchange. The salesman was only interested in my part exchange car. He took the car keys from me and wouldn't let me go with him. He switched the car on without my permission and went through my personal belongings as he knew when the MOT was due and about the service history. I had left this in a folder in the car. He then had the cheek to only offer me £1000 for my 11 plate car. Didn't even get to test drive the car and I had £6,000 in cash to pay for it that day. Not happy at all.

Reply from Boc Car Centre on 10/01/19

At BOC Car Centre we welcome all feedback positive and negative and feel both sides of the story should be put across. You were booked in to test drive one of our vehicles. The salesman asked for your key to appraise your part exchange and welcomed you to stay indoors as it was a cold day. Upon approaching your car the salesman checked your cars MOT history via the gov.uk website and discovered it ran out the next day. The salesman then proceed to appraise your potential part exchange and when he turned on your vehicle it made a very loud timing chain whine which is common with lack of servicing on your model of car. This would need to be replaced at our cost should we have taken in PX. The service booklet for your car was in the passenger footwell which was checked and found to be completely empty. So in effect your almost 8 year old car has no service history. All of the above obviously have a negative impact on the value of your car of which you were extremely unhappy about.

By Joy G on 03 December 2018 | Purchase not verified

We have bought a number of cars from BOC in the past, but have to say dealing with Duncan and Chris at Duncan Watson Motors has to be the best so far. Very helpful and pleasant and attention to detail, even replaced the number plates because the old ones were a bit tatty. Can definitely recommend.

Reply from Boc Car Centre on 03/12/18

Dear Joy, Thank you so much for taking the time to write this review for us, we here at Duncan Watson Motors hope you enjoy the new car that you have just purchased from us, regards Chris.