Customer reviews of Boc Car Centre
At Boc Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Boc Car Centre
Based on 578 customer reviews
By Anonymous on 02 March 2022 | Purchase not verified
Purchased a mini for the wife,declined to inform us of the damage,full of lies when asked about it,tried to say the car we traded was faulty,cost us to repair as they are not interested once they have your money....AVOID
There are better dealers than this one
By Andy N on 13 February 2022 | Purchase not verified
I put a deposit down for a car here but then was unable to complete the transaction. Many other dealers are happy to return the deposit within 72 hours but this dealer refused to return it and was quite abrupt on the phone. There are better dealers out there with better customer service than this one.
Top Car Dealers
By Mags J on 29 September 2021 | Purchase not verified
Once again I find myself having to sing the praises of BOC who have gone that extra mile and more assisting us with a car ! Due to a family illness we had to change our car and the Staff including Russell Chris and Paul could not have been more helpful and obliging ! People like this restore my faith in human nature ! I can’t praise BOC enough and highly recommend them for a professional compassionate service !
By Paul C on 02 August 2021 | Purchase not verified
Excellent service from Matt right from the initial contact. The whole process was easy and I am very happy with the car. Thank you and I would highly recommend.
Vauxhall corsa se
By Stuart W on 23 June 2021 | Purchase not verified
Bought a vauxhall corsa from George at boc the customer service was brilliant when collected the car it was valeted serviced and mot ed for 12 months would highly recommend
WASTE OF TIME
By Anonymous on 15 May 2021 | Purchase not verified
So I arrived at BOC Car Centre walked up to the sales reps asked if Paul was around, who I had been talking to about a car I wanted to buy. I was meant with laughs and a comment “good luck finding him”. It was at this point I should have walked away. After getting over their “funny” banter I spoke with Gary, he handed me the keys to the car i was interested in. I had a look round the car and was happy with the condition vs price. I then took the car for a test drive. The wheel alignment was miles out, had to hold the steering wheel at 2 o’clock to drive in a straight line. I drove back to the “dealership” straight away. I brought this to the attention of Gary who didn’t know about the problem, I asked if he could get this fixed before we bought it, “my garage isn’t open today” (it was a Saturday, I’m sure all garages are open on a Saturday). I then asked when the car could be fixed, “maybe Monday”. The inspection light was also lit up on the car and I asked about this and apparently it had been serviced and MOT’d. If the service had been complete like he said the service light would have been turned off. If the MOT was legal, the tracking would have failed the MOT and would have needed to have been sorted. The attitude of the “salesman” was appalling. I don’t think he actually wanted to be there and I would suggest a change in career. I drove up from Devon, a 500 mile round trip. What a waste of time. I advise anyone reading this to not waste theirs.
By Ben E on 20 October 2020 | Purchase not verified
Went to buy a Kia Cee’d Estate from a dealer at the far end of the store, placed a deposit and organised to pick the car up a week later. When I arrived, the work I’d paid extra for before picking up the car had not been completed. Waited 40 mins for the dealer to come meet me. When he arrived he was swearing, telling me he did not have to make a deal with me and that I can go to trading standards and see him in court. When I was approached by other customers asking what happened I was yelled at by staff to keep my mouth shut and sort it in the office after just being told to get out the office. Ended up taking half my deposit and that was only after he took more money out of my account, resulting in me having to call the shop and wait even longer for a refund. Never known a worse experience of customer service in my life. This happened a few months back but I felt I had to share this experience before more people fall victim. I would avoid at all costs.
No pushy sales.
By KIMBERLEY L on 05 October 2020 | Purchase not verified
Felt under no pressure. No pushy sales. Easy to have test drive. Found 2nd key few weeks after sale and forwarded it on to us. Thank you
good car sales
By mally L on 10 September 2020 | Purchase not verified
just bought a 2013 mokka from c Parkinson motors based in boc car sales . the car is great and nicely valeted . no pushy sale techniques indoor showroom and covid 19 safe. thank you Colin . see you next time we need a car. many thanks . mal & jan.
car wouldnt start
By alan J on 15 August 2020 | Purchase not verified
saw this jag start of mth .. went back for test drive ... it was inside . backed up next to wall so made me wonder ... then gave me key didnt start ... really now saying flat battery in key really .... more like alternator ..... this ???? joked about price on my car then dad was here 45yrs me 22yrs .. so you can trust ..... oh yes then car doesnt start .... he was shocked i had gone .... so travel total 200miles so waste of my time and what £40 in fuel ... avoid
Boc Car Centre
- 01204 548881
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On going renovations mean not all cars are on site for the next two months, so please call to arrange a Viewing before you travel. Thank You.